SunPass Toll Text Scam
Fraudulent SMS text messages impersonating the Florida SunPass toll agency to harvest consumer credit card details.
How the Scam Works
This campaign targets citizens in Florida (Statewide) through text channels. Scammers impersonate trusted agencies or utilities, utilizing urgency, penalty threats, or service termination cutoffs to coerce victims into sharing credentials or making immediate payments.
Common Message Examples
Example only — do not visit or contact.
Red Flags to Watch For
- Spoofed Domains: The link in the text does not end in the official sunpass.com domain.
- Urgent Pressure: Demanding payment within 24 hours to prevent immediate collections or license suspensions.
- Unrecognized Senders: Messages sent from a standard 10-digit mobile number rather than an official shortcode.
Before you click
- Do not click links inside text messages claiming you owe toll fees.
- Manually type the official address sunpass.com in your browser or log in to the official SunPass mobile application.
- Verify outstanding fees directly within your secure account dashboard.
If you clicked or paid
- If you submitted your payment card information, call your credit card company or bank immediately to report the fraud and freeze the card.
- Change your SunPass login credentials and any passwords that share similarity.
Why this score?
This campaign is rated Critical Risk because:
- Widespread active campaigns targeting critical infrastructure, financial access, or state portals with severe risks of immediate loss.
- Matches verified text templates and active impersonation vectors.
- Contains 48 community report indicators cataloged in Florida.
- Contains 3 official state/federal consumer notices.
This score is a safety signal, not a guarantee. Always verify directly with the official company or agency before paying, clicking, or sharing personal information.
Verified Warning Sources
Unpaid Toll Text Scams Alert
Federal Trade Commission (FTC) · 2024-04-12
Attorney General Moody Alerts Floridians to SunPass Smishing Scam
Florida Attorney General Office · 2024-04-15
FCC Warning on Toll Road Scams
Federal Communications Commission (FCC) · 2024-05-20
Official Verification & Reporting
Disclaimer: ScamWatch is not affiliated with SunPass, Duke Energy, FTC, FBI, IC3, the Florida Attorney General, UPS, FedEx, USPS, or any government agency or utility company mentioned above. Always verify through official websites or phone numbers from your bill, card, statement, or agency website.
Seen this scam?
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